Shipping policy
Shipping Policy
Last updated: August 28, 2026
Happy Moves is a trade name of Falcon Growth Limited Liability Company, a Wyoming limited liability company ("Happy Moves", "we", "us").
We currently ship to addresses within the United States only. We are not able to process or deliver orders to addresses outside the United States at this time.
Processing time
Orders are processed within 1-3 business days of being placed. Processing time refers to the time it takes us to prepare, pack, and hand off your order to our shipping carrier; it does not include the transit time listed below. Orders are not processed or shipped on weekends or public holidays.
Shipping time and cost
Delivery times may vary due to circumstances outside our control, including carrier delays, weather, or high order volume during busy periods.
Order tracking
You will receive a confirmation email once your order has shipped. Where tracking is available for your order, tracking information will be included in that email or accessible through your account.
Shipping delays
We are not liable for delays in delivery caused by our shipping carrier or by circumstances outside our reasonable control. If your order is significantly delayed beyond the estimated delivery window, please contact us using the details below and we will look into it on your behalf.
Incorrect shipping information
You are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for orders delayed, misdelivered, or lost as a result of an incorrect or incomplete address provided at the time of purchase. If you notice an error in your shipping information, contact us as soon as possible after placing your order so we can attempt to correct it before it ships.
Lost or damaged packages
If your order arrives damaged, or does not arrive within a reasonable time after the estimated delivery window, please contact us using the details below. We will work with you and, where appropriate, our shipping carrier to resolve the issue.
Order changes and cancellations
Please review your order carefully before submitting it. As set out in our Terms of Service, we may be unable to accommodate changes or cancellation requests once an order has been placed and accepted, particularly once it has entered processing.
Contact
Questions about this Shipping Policy or the status of an order should be sent to us at help@tryhappymoves.com.
Falcon Growth Limited Liability Company (doing business as Happy Moves)
30 N Gould St, Sheridan, WY 82801, United States
Email: help@tryhappymoves.com Phone: +1 (715) 819-4454